Pro4mance Roofing & Home Improvements handles emergency roof tarping and leak repair in London, Kentucky. We're a locally owned roofing contractor with an office at 333 N Main St, Suite D, in downtown London, and we cover London and Laurel County plus Corbin and Whitley, Knox, and Clay counties. If a storm, falling limb, or blown-off shingles has water coming through your ceiling, call our 24/7 storm line and we'll respond as fast as weather and safety allow. We photograph and measure the damage before the tarp goes on, cover the opening to stop more water from getting in, and then follow up with a free roof inspection and a written estimate for the permanent repair. The photos and measurements go to you for your insurance claim. Call (606) 401-9922 any time, day or night.
Make the house safe, slow the water down inside, and take pictures. Then call for a tarp and let your insurance company know.
Also jot down when the storm hit and when the leak started. Your adjuster will ask.
No. A wet roof is slick, storm damage can hide soft decking, and wind can turn a loose tarp into a sail while you're on a ladder.
Stay on the ground. If a limb is tangled in wires, keep back and call the utility company. From the yard you can safely photograph missing shingles, holes, or debris.
Our crews don't go up during lightning or strong wind either. We tarp at the first safe window.
Because every rain that gets through an open roof adds damage, and after a widespread storm an adjuster may not reach you right away. A documented tarp protects the house without hiding anything from the claim.
Water that sits in insulation and drywall can spread well past the original leak. Most homeowners policies also ask you to take reasonable steps to protect your home from further damage after a loss, so look at the duties-after-loss section of your own policy.
Tarping doesn't replace the claim process. You file the claim yourself, and under Kentucky law a roofing contractor cannot negotiate it for you or pay, waive, or rebate your deductible. See how to file a roof insurance claim in Kentucky and our insurance claim roofing page.
We photograph and measure the damage before we cover it, then photograph the finished tarp. You get those records along with the invoice for the emergency work.
| What we record | When | Why it matters for your claim |
|---|---|---|
| Dated photos of the damage | Before the tarp | Shows the storm damage as we found it |
| Measurements of the damaged area | Before the tarp | Gives the size of the problem, not just a picture |
| Photos of the installed tarp | After the tarp | Shows the home was protected from more water |
| Invoice for the emergency work | After the tarp | Lets you ask your insurer about the cost |
Keep your own inside photos with ours. Not sure the roof is the source? See the signs of roof hail damage.
A tarp is a temporary fix meant to hold until the roof is permanently repaired. Next comes a full inspection and a written estimate.
Our free roof inspection looks at the whole roof, not just the leak, so you know whether a roof repair will do or a roof replacement makes more sense. If replacement is the answer, most residential roofs are finished in one day. We can also attend your adjuster's inspection if you'd like us there.
For more on storm work, see storm damage in London, KY and storm and hail damage in Corbin, KY. Comparing contractors? Read how to choose a roofer in London and Corbin. Pro4mance is locally owned by John-Hayden Allen, License #RC-2841, insured and bonded; see our London roofing page for more.
"Responded quick and came out and gave me an estimate. We're able to install the roof the same week. The crew did a great job and cleaned up when they were done. Could not have asked for anything more. Would highly recommend." — Ernie Dennison, Google review
"I had an outstanding experience with Pro4mance Roofing. They worked directly with my insurance company throughout the claims process, making everything smooth and stress-free." — L T, Google review
Call Pro4mance Roofing and Home Improvements on the 24/7 storm line at (606) 401-9922. We are a locally owned roofing contractor with an office at 333 N Main St, Suite D, in downtown London, and we tarp storm-damaged roofs across London, Laurel County, Corbin, and Whitley, Knox, and Clay counties. Tell us where the water is coming in and whether a limb is on the roof. We respond as quickly as weather and safety allow, photograph the damage before we cover it, and follow up with a free inspection and written estimate for the permanent repair.
Often it does when the tarp protects a home from covered storm damage, but it depends on your policy, so ask your insurance company. Homeowners policies generally cover sudden damage from wind, hail, or a falling tree, not leaks caused by an old, worn roof, and they generally expect you to report the loss promptly. Keep the invoice for emergency tarping in London and the photos Pro4mance takes before and after the tarp goes on, and give copies to your adjuster. You file the claim yourself, and a roofing contractor cannot pay, waive, or rebate your deductible under Kentucky law.
Light rain does not always stop a tarp, but lightning, strong wind, and darkness can make climbing a roof unsafe for anyone, including a roofing crew. When you call the Pro4mance storm line during a storm in London, we plan the tarp for the first safe window. In the meantime, protect the inside of the house: set buckets and towels under drips, move valuables out of the wet area, and shut off power at the breaker to any light fixture or ceiling fan in a wet ceiling. Never go up on a wet roof yourself.
It should not hurt the inspection when the damage is documented first. Before Pro4mance puts a tarp on a roof in London, we take dated photos and measurements of the damaged area, and we photograph the tarp once it is installed. That gives your adjuster a record of what the roof looked like before it was covered. Leaving a hole open while you wait for the adjuster usually does more harm than good, because water that reaches insulation, drywall, and flooring adds damage that did not need to happen.
333 N Main St, Suite D, London, KY 40741. The storm line answers 24/7 at (606) 401-9922.
